Terms of service

Terms of Service

Last updated: 17-08-2026

These Terms of Service ("Terms") govern your use of ovaracanada.com (the "Site") and any purchase you make through it. By accessing or using the Site, you agree to be bound by these Terms.

1. Products and Sourcing

Ovara curates and sells apparel through ovaracanada.com. Some or all of our products are shipped to you directly from our third-party suppliers and fulfillment partners, which may be located outside of Canada. By placing an order, you acknowledge and agree that:

  • Product availability, packaging, and processing times may vary based on supplier location and stock levels.
  • We make reasonable efforts to ensure product descriptions, images, and pricing are accurate, but we do not warrant that all content on the Site is complete, current, or error-free.
  • We reserve the right to correct pricing or listing errors, and to cancel and refund any order affected by such an error.

2. Orders and Payment

  • All prices are listed in Canadian dollars (CAD) unless otherwise stated, and are subject to applicable taxes.
  • We accept the payment methods displayed at checkout.
  • By placing an order, you confirm that the payment and shipping information you provide is accurate and complete.
  • We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or inventory issues, in which case you will be refunded in full.

3. Shipping and Delivery

  • Because Ovara works with international suppliers and fulfillment partners, delivery times may be longer than with locally warehoused retailers. Estimated processing and delivery times are provided on our [Shipping Policy] page and are estimates, not guarantees.
  • Risk of loss and title to items pass to you upon delivery to the shipping carrier.
  • Additional customs, duties, or import fees, if applicable, are your responsibility unless otherwise stated at checkout.

4. Returns and Refunds

Our return and refund process is set out in our [Return & Refund Policy]. By placing an order, you agree to the terms of that policy.

5. Consumer Rights

Nothing in these Terms limits any right you have under applicable Canadian federal or provincial consumer protection law, including your right to cancel certain orders or seek remedies for goods that do not conform to their description.

6. Intellectual Property

All content on the Site — including text, graphics, logos, and images — is the property of Ovara or its licensors and is protected by Canadian and international intellectual property law. You may not reproduce or use this content without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Ovara is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products, except where such liability cannot be excluded under applicable Canadian law.

8. Governing Law

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable therein.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

10. Contact

Questions about these Terms can be sent to info@ovaracanada.com.

11. About Ovara

Business name: Ovara Canada Email: info@ovaracanada.com Address: Zwanenveld 2518, 6538 NJ Nijmegen. (Note: this is our registered business address, not a returns address. Do not send returns here — contact info@ovaracanada.com to arrange a return per our Return & Refund Policy.)